General terms
General terms
Brand new with full tag on, unused, unwashed, no scent.
Exchange 1 time only for each invoice (except products with manufacturer defects).
With the higher price exchange item, customers please pay for the difference. With the lower price exchange item, ICONIC STUDIOS will not refund the difference.
Exchange conditions
Delivered products were wrong about sizes, colors, designs.
Products with manufacturer defects.
Exchange policies
Customers please contact ICONIC STUDIOS for exchanging within 3 days (from the moment the order is delivered).
Exchange order processing time: 7-12 days (from the moment ICONIC STUDIOS receives customer’s return).
ICONIC STUDIOS does not apply for a refund for any circumstances.
Exchange delivery fee
Customers please contact ICONIC STUDIOS on Facebook, Email, Instagram if they haven’t got feedback from ICONIC STUDIOS after requesting for product exchange